ImagineSolar LLC strives to be fair, equitable, and consistent in the implementation of all program policies, procedures and actions. ImagineSolar has a Certificate of Approval from the Texas Workforce Commission (TWC). The TWC assigned school number is: S3736.
Any participant wishing to express a concern or dispute program policies, procedures, or actions may do so in accordance with the following steps:
- The person may approach staff/instructor immediately involved in the situation and attempt to reach a resolution.
- If a resolution can’t be reached or at the participants discretion, the person may contact us to request a Complaint Form and the complaint form may be submitted to the instructor, or at the participants discretion, it may be submitted to the Director:
- Name: Michael Kuhn
- Company Name: ImagineSolar LLC
- Phone: 888.514-1972
- Email: firstname.lastname@example.org
- Office: 4000 Caven Road Austin, TX 78744
- The Director will review the complaint and forward the Complaint Form to the immediate staff in which the complaint was lodged.
- The Director will respond to the complaining party in writing within five work days.
- If the person is not satisfied with the response, he/she may re-submit the Complaint Form, including the response of the Director, to the Texas Workforce Commission.